Done-for-you setup by Kelin Studio
We set it up. You get the enquiries.
A chatbot only gets good once its knowledge base has been tuned on real conversations, and most small businesses have no one with the time to do that. Kelin Studio, the team behind ChatFairy, builds and tunes your assistant for you.
What is included
Everything it takes to go live properly
One project, from your existing material to an assistant your team trusts.
Knowledge base built for you
We turn your website, FAQs, price lists and policies into the knowledge the assistant answers from, written so it finds the right answer.
WhatsApp number connected
We set up the WhatsApp Business Platform connection with you (or a Telegram bot), test it end to end and make sure messages flow both ways.
Handover rules
We agree with you which conversations the assistant handles and which go straight to a person, and who on your team gets notified.
Your tone of voice
Greeting, sign-off, how formal to be, which languages to reply in: set to sound like your business, not like a generic bot.
30 days of tuning on real chats
For the first 30 days we read real conversations, fix the answers that miss and fill the gaps in the knowledge base.
Staff walkthrough
A session with your team on the inbox: reading along, taking over a chat, and handing it back to the assistant.
Optional: monthly tuning retainer. After the first 30 days, we can keep reviewing conversations and updating the knowledge base every month as your prices, stock and policies change.
FAQ
Setup questions
- Why not just set it up myself?
- You can, and the trial is there for that. But an assistant is only as good as its knowledge base, and getting that right takes a few rounds of reading real chats and fixing what it gets wrong. Most small businesses have nobody with the time to do it, which is what this service is for.
- Who does the setup?
- Kelin Studio, the studio behind ChatFairy. The same team that builds the product sets up your assistant.
- What does it cost?
- It depends on how much material you have and how many channels you connect, so we quote after a short call. The ChatFairy subscription itself is separate and billed as usual.
- What happens after the first 30 days?
- The assistant keeps running on what we built together, and you can keep tuning it yourself. If you would rather we keep doing it, there is an optional monthly tuning retainer.
Let us build it with you.
Email us your website and the kind of enquiries you get. We will suggest a time for a short call and send a quote afterwards.