Answer every parent's enquiry while you are teaching.
ChatFairy replies to parents on WhatsApp about levels, subjects, schedules and fees, books trial classes into your calendar and keeps every enquiry organised, so a class in progress never costs you a new student.
WhatsApp and Telegram. Card required for the trial, no charge until it ends.
The problem
Parents enquire when your teachers are in class
Most parent enquiries arrive in the evening and at weekends, which is exactly when your teachers are busy teaching. Parents compare several centres at once, and the one that answers clearly and quickly gets the trial class.
- Repeated questions about levels, class sizes, timings, fees and make-up classes.
- Admin staff juggle the front desk, the phone and WhatsApp at the same time.
- Enquiries from the weekend are still waiting on Monday, and the parent has moved on.
How it works
Live in three steps.
- 1
Load your courses, schedules and fees
Add each programme with its levels, subjects, timetable, class size, fees and policies for trial classes, make-ups and holidays.
- 2
Connect your WhatsApp number
Link your centre's WhatsApp Business number (or a Telegram bot) with the guided setup. All parent conversations land in one shared inbox.
- 3
Let it answer and book trials
The assistant answers parents, asks the child's level and subject, suggests the right class and books a trial into your calendar.
What it does
Built for the first conversation with a new customer
Most of what a new enquirer asks can be answered from information you already have: price, availability, schedule and how to book. That is where an AI assistant is most reliable, so ChatFairy is set up to capture and qualify new enquiries, and to step aside when it gets complicated.
Clear answers on courses and fees
Levels, subjects, timetables, class sizes, fees and materials: answered from what you loaded, in a consistent, friendly tone.
Matches the child to the right class
Asks for the child's level, subject and preferred days, then suggests the classes that fit instead of sending the whole timetable.
Books trial classes
Offers trial slots from your Google Calendar and records confirmed trials there, so a full class is never double-booked.
Handles policy questions
Make-up classes, holidays, withdrawals and payment terms are answered the same way every time, from your own policies.
Speaks the parent's language
Mirrors the language the parent writes in, from the languages you enable, so English and Chinese enquiries both get a natural reply.
Every enquiry ready for follow-up
Each conversation stays in your shared inbox with the child's details, so your admin can follow up after a trial without asking the parent twice.
The maths
An AI sales assistant that never sleeps, for less than a day of part-time staff.
In Singapore or Hong Kong, a single day of a part-time admin on the front desk typically costs more than a whole month of ChatFairy Pro. The assistant does not replace the people who close the deal; it makes sure every new enquiry gets an answer while they are busy.
HK$188 a month
About HK$6 a day. Or HK$1,888 a year, which saves HK$368.
Every hour, every day
Nights, weekends and public holidays included. No shifts, no sick days, no handover notes.
50 AI conversations a day
Included in Pro, with up to 5 team members sharing the inbox.
The assistant handles
- First replies to new enquiries, at any hour
- Prices, availability, schedules and policies you loaded
- Qualifying questions, asked the same way every time
- Booking into the free slots on your calendar
You handle
Concerns about a child's progress, complaints, fee arrangements and anything sensitive stay with your staff. When a parent asks for a person, or the assistant cannot answer from your information, the conversation is flagged in your inbox and you are notified.
FAQ
Questions from tuition centres
- Can it recommend the right class for a child?
- Yes, based on what you load. Tell it how you place students (by school level, subject, stream or assessment) and it asks the parent the same questions and suggests the classes that fit. Anything that needs a placement test or a teacher's view is handed to your staff.
- How are trial classes booked?
- Connect a Google Calendar for trials and mark the available times. The assistant only offers those times and writes each confirmed trial to the calendar, so you see every booking in one place.
- Does it follow up with parents after a trial automatically?
- Not automatically. The conversation and the child's details stay in your inbox, so your team can follow up from there. WhatsApp only lets a business start a new conversation outside the 24-hour reply window with pre-approved templates, and automated follow-up sequences are not part of ChatFairy yet.
- Can parents pay fees through the chat?
- If you connect Stripe, the assistant can send a payment link for items you have set up, such as a trial fee or registration fee, so the parent can pay without leaving WhatsApp.
- What does it cost?
- ChatFairy Pro is HK$188 a month or HK$1,888 a year, including 50 AI conversations a day and up to 5 team members. It starts with a 7-day free trial: the trial needs a card, but you are not charged until it ends and you can cancel before then.
Stop losing enquiries to slow replies.
Card required for the trial, no charge until it ends. Cancel anytime.