Reply to every listing enquiry in seconds, even at 2am.
ChatFairy answers WhatsApp enquiries about your listings around the clock, asks the questions you would ask (budget, area, move-in date), books viewings into your calendar and passes the serious ones straight to you.
WhatsApp and Telegram. Card required for the trial, no charge until it ends.
The problem
The enquiry that arrives while you are at a viewing
Portal and social enquiries do not wait for office hours. They come in during viewings, late at night and all weekend, and the person asking has usually messaged three other agents about the same unit. Whoever replies first, with a straight answer, gets the viewing.
- Enquiries pile up while you are driving, at a viewing or asleep.
- Half of them are the same questions: is it still available, what is the price, can I see it this week.
- By the time you reply properly, the buyer or tenant has already booked with someone else.
How it works
Live in three steps.
- 1
Load your listings and rules
Add each listing with its price, size, location, availability and viewing rules, plus the questions you always ask before a viewing. That becomes what the assistant answers from.
- 2
Connect your WhatsApp number
Link a WhatsApp Business number (or a Telegram bot) through the guided setup. Enquiries from portals, ads and your name card all land in one inbox.
- 3
Let it qualify and book
The assistant answers, asks budget, preferred area and move-in date, offers viewing slots from your calendar and flags the conversations you should pick up yourself.
What it does
Built for the first conversation with a new customer
Most of what a new enquirer asks can be answered from information you already have: price, availability, schedule and how to book. That is where an AI assistant is most reliable, so ChatFairy is set up to capture and qualify new enquiries, and to step aside when it gets complicated.
Instant answers on every listing
Price, size, floor, availability, pet policy, parking: answered from the listing details you loaded, not guessed.
Qualifies before you spend time
Asks for budget, area, move-in date and whether they are buying or renting, so you know who is serious before you call.
Books viewings against your calendar
Offers only the slots that are free on your Google Calendar and writes confirmed viewings straight back to it, so two buyers never get the same slot.
Suggests other units that fit
When a unit is taken or over budget, it can point the enquirer to other listings you have loaded that match what they told it.
Replies in the customer's language
Mirrors the language the enquirer writes in, from the languages you enable, so English, Chinese and Malay enquiries all get a natural reply.
One inbox for you and your team
Every conversation is in a real-time shared inbox on web and mobile. Read along, jump in mid-thread, or leave it to the assistant.
The maths
An AI sales assistant that never sleeps, for less than a day of part-time staff.
In Singapore or Hong Kong, a single day of a part-time assistant answering enquiries typically costs more than a whole month of ChatFairy Pro. The assistant does not replace the people who close the deal; it makes sure every new enquiry gets an answer while they are busy.
HK$188 a month
About HK$6 a day. Or HK$1,888 a year, which saves HK$368.
Every hour, every day
Nights, weekends and public holidays included. No shifts, no sick days, no handover notes.
50 AI conversations a day
Included in Pro, with up to 5 team members sharing the inbox.
The assistant handles
- First replies to new enquiries, at any hour
- Prices, availability, schedules and policies you loaded
- Qualifying questions, asked the same way every time
- Booking into the free slots on your calendar
You handle
Negotiations, offers, option fees and anything that needs your judgement stay with you. When an enquirer asks to speak to you, or the assistant cannot answer from your listings, the conversation is flagged in your inbox and you are notified, with the full chat history in front of you.
FAQ
Questions from property agents
- Can it answer questions about more than one listing?
- Yes. Add each listing to your knowledge base with its own details. The assistant searches all of them before it replies, so it can answer about the unit the enquirer asked about and suggest others that match their budget and area.
- How does viewing booking work?
- Connect your Google Calendar and mark the times you are free for viewings. The assistant only offers those slots, and a confirmed viewing is written to your calendar straight away, so it cannot double-book you.
- Will it negotiate price with buyers or tenants?
- No, and it should not. It quotes the asking price and the terms you have loaded. When someone wants to negotiate or make an offer, it hands the conversation to you.
- Can I use my existing WhatsApp number?
- ChatFairy connects through the WhatsApp Business Platform. A number can be on the WhatsApp Business app or on the platform, not both at once, so most agents either move their number over or start on a second number and switch once they are comfortable.
- What does it cost?
- ChatFairy Pro is HK$188 a month or HK$1,888 a year, including 50 AI conversations a day and up to 5 team members. It starts with a 7-day free trial: the trial needs a card, but you are not charged until it ends and you can cancel before then.
Stop losing enquiries to slow replies.
Card required for the trial, no charge until it ends. Cancel anytime.