A Telegram chatbot for your business, live in an afternoon
Telegram is the cheapest channel to automate: no per-message fee, no business verification, and a bot token you can create yourself in about a minute. ChatFairy turns that token into an AI Telegram chatbot that knows what you sell, what it costs and what your policies are, and answers customers with it around the clock.
From BotFather to first reply
- 1
Message @BotFather and send /newbot
Telegram's own bot hands you a name, a @username and an API token. It takes about a minute and costs nothing.
- 2
Paste the token into ChatFairy
One field. The token is encrypted at rest, and revoking it in BotFather instantly cuts the connection if you ever need to.
- 3
Load your business information
Products, services, prices, policies and the questions you answer over and over. The bot searches this before every reply.
- 4
Share the bot link
Put the t.me link in your bio, your website, your receipts. Every conversation appears in the same shared inbox as your WhatsApp threads.
What it handles for you
Grounded answers, not guesses
The assistant replies from the material you loaded, so it quotes your prices and your policies rather than a plausible-sounding invention.
Payments in the thread
Stripe Connect payment links are issued inside the chat, so an interested customer can pay in the same conversation.
Real calendar bookings
Availability comes from your Google Calendar and confirmed bookings are written back to it, so the bot cannot offer a slot you have already given away.
Escalation to a person
When a customer asks for a person, or the bot cannot answer, the conversation is flagged for your team in the shared inbox, with the whole thread in front of them.
Customers who message you on WhatsApp reach the same assistant and the same inbox.
Telegram chatbot questions
- How do I create a Telegram bot?
- Open Telegram, message @BotFather, send /newbot, and choose a display name and a @username ending in 'bot'. BotFather replies with an API token. Pasting that token into ChatFairy is the whole connection step: there is no developer account, review process or fee.
- Is a Telegram bot free?
- Telegram does not charge for bots or for messages, which makes it markedly cheaper to run than WhatsApp, where Meta bills per delivered message. Your only cost is the ChatFairy subscription that powers the assistant.
- Can one assistant serve Telegram and WhatsApp at once?
- Yes. The knowledge base, the assistant's personality and the shared inbox are the same across channels, so you brief the bot once and it answers consistently wherever the customer reaches you.
- Can the bot take orders and payments on Telegram?
- It can. When a conversation reaches the point of buying, the assistant issues a Stripe payment link in the thread, and the payment is recorded against the conversation it came from.
- What happens when the bot does not know something?
- It tells the customer it will check with your team rather than improvising, and when the knowledge base has no answer, or the bot misses several times in a row, the conversation is flagged in the inbox for a person. Those moments are also the best guide to what your knowledge base is missing, and you can fill the gap from the dashboard.
Create the bot, brief it once, let it work
7 days free (card required), and Telegram itself charges nothing for bots or messages.
Start free